ROYAL CARIBBEAN INTERNATIONAL: Guest Services Officer (RCI071311GSO)

Guest Services Officer (RCI071311GSO) with Royal Caribbean International | CatererglobalWe would like your feedback, please fill in our surveySkip to navigation.

Result 0 of 0found

View employer profileView all jobsJob contact detailsJob: Guest Services Officer (RCI071311GSO)EmployerRoyal Caribbean InternationalPosted01 Nov 2012LocationWorldwideJob TitleGuest Relations OfficerEmployer TypeCruisePositionGuest Services Officer (RCI071311GSO)Salarynot specifiedEmail this job to a friendAdd to my shortlist

Job description

Guest Services Officer ( Job Number:   RCI071311GSO )

Description

 

At Royal Caribbean International, we believe that great vacations begin with great employees!  As a leader in the cruise line industry, Royal Caribbean is continuously expanding and seeking dynamic, energetic, experienced professionals to join our team.  With our innovative, award-winning fleet of ships visiting five continents, each offering adventurous ways to explore the globe, this is a great opportunity to let your career set sail.

Royal Caribbean International currently requires Guest Service Officers. The Guest Services Officer will be responsible for 'Delivering the Wow' while demonstrating exemplary problem resolution skills to our guests at all times.

In addition to other requirements, candidates should have minimum one-year experience in a customer contact position within the hospitality industry and should also have at least one-year cash handling experience with good understanding of US currency and exchange rates. Further, candidates should possess strong communication and organizational skills and must have attributes to deliver outstanding hospitality focused customer service and effective decision-making. Preference will be given to candidates who have the ability to speak additional languages such as Spanish, French, German, Italian or Portuguese.

Responsibilities include (but are not limited to): 

Always 'Looking the Part' the Guest Services Officer plays a key role in being the first impression for the brand and our guests for guests. Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, taking the time to understand all requests in detail. Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service. Provides cash and guest account services at the Guest Services desk such as accepting cash payments, cashing personal or Traveler's checks or exchanging foreign currencies.

Qualifications

 

Minimum Requirements: 

Minimum one-year experience in a customer contact position within the hotel, cruise, or related industry. Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. Ability to operate basic office equipment, including telephones, computers and copy machines. Ability to speak English clearly, distinctly and cordially with guests. Ability to speak additional languages such as Spanish, French, German, Italian or Portuguese preferred. All international applicants must have the ability to obtain C1/D1 visa  (and other relevant visas) when applicable Must meet all physical requirements, including the ability to participate in emergency life-saving drills and required training.

   

SearchBrowse

Keyword(s)Job TitleAllBar ManagementButlerChairman/CEOChef de PartieChefs & CooksChefs - CommisChefs - Executive/HeadChefs - PastryChefs - SousConciergeChief EngineerConference/BanquetingDevelopment ManagerEAMExecutive Assistant/PAF & B ManagementFinanceGraduateGuest Relations OfficerGeneral ManagerHotel ManagementHousekeepingHuman ResourcesIT ManagerLeisure ManagementLeisure StaffNight ManagerOperations Manager/DirectorPorterReception/ConciergeRestaurant ManagerRevenue ManagerRooms Division ManagerSales & MarketingSpa ManagerSpa TherapistSecuritySteward/essTrainingWaiting StaffHold down control to select multiple options.Job LocationAllAfrica    Algeria    Angola    Benin    Botswana    Burkina Faso    Burundi    Cameroon    Cape Verde    Central African Republic    Chad    Comoro Islands    Congo, Democratic Republic of    Congo, Republic of    Cote d'Ivoire    Djibouti    Egypt    Equatorial Guinea    Eritrea    Ethiopia    French Guiana    Gabon    Gambia, The    Ghana    Guinea    Guinea-Bissau    Guyana    Kenya    Lesotho    Liberia    Libya    Madagascar    Malawi    Mali    Mauritania    Morocco    Mozambique    Namibia    Niger    Nigeria    Rwanda    Senegal    Sierra Leone    Somalia    South Africa    Sudan    Suriname    Swaziland    Tanzania    Togo    Tunisia    Uganda    Zambia    ZimbabweAsia    Bangladesh    Brunei    Burma    Cambodia    China    Hong Kong    India    Japan    Kazakhstan    Kyrgyzstan    Laos    Malaysia    Mongolia    Nepal    North Korea    Pakistan    Philippines    Russia    Singapore    South Korea    Sri Lanka    Taiwan    Tajikistan    Thailand    Turkey    Turkmenistan    Uzbekistan    VietnamAustralia & Oceania    Australia    Fiji    Indonesia    Kiribati    Marshall Islands    Micronesia    Federated States of    Nauru    New Zealand    Palau    Papua New Guinea    Samoa    Solomon Islands    Tazmania    Tonga    Tuvalu    VanuatuCaribbean    Bahamas    Barbados    Cuba    Dominica    Dominican Republic    Haiti    Jamaica    Netherlands Antilles    Puerto Rico    St Kitts & Nevis    St Lucia    St Vincent & the Grenadines    Trinidad & TobagoEurope    Albania    Andorra    Armenia    Austria    Belarus    Belgium    Bosnia & Herzegovina    Bulgaria    Croatia    Cyprus    Czech Republic    Denmark    Eire    England    Estonia    Finland    France    Georgia    Germany    Greece    Hungary    Iceland    Italy    Latvia    Liechtenstein    Lithuania    Luxembourg    Macedonia, FYR of    Malta    Moldova    Monaco    Netherlands    Northern Ireland    Norway    Poland    Portugal    Romania    San Marino    Scotland    Serbia & Montenegro    Slovakia    Slovenia    Spain    Sweden    Switzerland    Ukraine    WalesIndian Ocean    Mauritius    Maldives    SeychellesMiddle East    Afghanistan    Azerbaijan    Bahrain    Bhutan    Iran    Iraq    Israel    Jordan    Kuwait    Lebanon    Oman    Qatar    Saudi Arabia    Syria    United Arab Emirates    YemenNorth America    Canada    United StatesSouth America    Antigua & Barbuda    Argentina    Aruba    Belize    Bolivia    Brazil    Chile    Colombia    Costa Rica    Ecuador    El Salvador    Grenada    Guatemala    Honduras    Mexico    Nicaragua    Panama    Paraguay    Peru    Urugua    VenezuelaWorldwideHold down control to select multiple options.Employer TypeAllHotelRestaurantCruiseOtherHold down control to select multiple options.

Job seekersRecruitersJobseekersLOG IN | Register

Post your job today

HomeFind a JobMy CatererglobalEmail Me JobsMy ShortlistEmployers A-ZRSSCareers AdviceHotel OpeningsBrowse by locationAbout usContact usUseful linksTerms & conditionsPrivacy policyDisclaimer

Catererglobal.com is a trademark of Totaljobs Group Ltd
© Copyright and database rights Totaljobs Group Ltd 2012Powered by: Madgex Job Board Software

View the Original article