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Primary Objective of the Position
To ensure guests satisfaction by assisting the Pastry Chef with the preparation of high quality desserts and pastry products, consistently and effectively reflecting the luxurious nature of Regent Seven Seas Cruises.
Key Performance Indicators
•Guest satisfaction measured by Guests comment cards in regards to Pastry production,
•Full compliance with USPH regulations,
•Achieving pre determined food cost,
•True ambassador of Regent Seven Seas Cruises and Service Anchors.
Areas of Accountability
To provide the guests with the highest quality of desserts and pastries by:
oAssisting the Pastry Chef with the production of all pastry items, ensuring the right quantity and the highest standards of quality, following recipes and presentation as per Regent Seven Seas Cruises guidelines,
oEffectively dealing with any operational issues that may arise ensuring standards are not affected,
oSetting up the dessert and pastry Buffets, as per Pastry Chef request, focusing on appearance, presentation, portion and Hygiene,
oMinimizing food waste by properly storing unused foods,
oAssisting in other stations, sections or outlets if requested by supervisor,
oReflecting Regent Seven Seas Cruises values – Service Anchors at all times.
To ensure full compliance with USPH regulations by:
oGuaranteeing safety, hygiene and sanitation practices are present at all times, safe storing of raw materials, maintaining cleanliness of all areas, etc,
oReceiving items and ensuring proper storage until needed,
oAssuring the adherence to USPH guidelines in terms of food quality, preparation recipes, presentation at all times,
oMaintaining all station’s equipment: in safe working condition;
Ensures that a daily log is maintained of refrigerator temperatures. Reports discrepancies to appropriate persons,
Ensures that the ice machines are sanitized and logged weekly
Ensures Equipment is in good order reporting to the supervisor any repairs required,
Cleans Galley and Pantries.
To assist with loading and off loading of luggage and provisions if requested.
General Accountabilities
oTo keep supervisor promptly and fully informed of all relevant matters,
oTo ensure confidentiality when handling sensitive information,
oTo achieve the primary objectives of the position and comply with the above mentioned accountabilities in a timely and efficient manner in accordance with Regent Seven Seas Cruises policies,
oTo project a favorable image of Regent Seven Seas Cruises, to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas and endeavor,
oTo act and promote Regent Seven Seas Cruises values – Service Anchors:
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